Training Clerk - Operations & Drivers

Job Title: Training Clerk - Operations & Drivers 
Job Location: Des Plaines-USA-60016 
Work Location Type: On-Site 
Salary Range: $16.03 - 24.35  per hour 

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Join our expanding Chicago field operations as a Training Clerk and play a vital, hands‑on role in developing and supporting the employees who power our business.  Under the direction of the Operations Training Supervisor and the Operations Training Manager, the Operations Training Clerk is responsible for delivering driver training in compliance with Federal and State regulations, maintaining accurate records of all activity, and fostering an encouraging learning environment. This position will work directly with Operations Training Supervisors and new employees that join the company. This position is very hands on and requires constant employee engagement.  The training department is a newly created function for our Chicago Operations.

• Location: near Chicago O’Hare International Airport
• Schedule:  We support our airline customers and run 365/24/7.   Must have flexibility to work evening and overnight shifts.  
• Benefits: We offer a comprehensive benefits package that start Day 1. 

Main Accountabilities

• Assesses employees for training needs, maintains records of training activities, monitors program effectiveness, and recommends improvements.
• You will work closely with  Training Supervisors and new drivers, requiring strong organizational skills, excellent attention to detail, and constant engagement in classroom, one‑on‑one, and in‑vehicle training.
• Tracks and reports on employee participation or assessment results.
• Deliver training content for majority of departments
• Creates monthly training calendars and arranges for internal or external trainers.
• Coordinates materials and facilities for training sessions, including handouts, supplies, technology, and virtual or physical conference rooms.
• Perform safety-related functions including, but not limited to, accident reviews and skills and behavior assessments
• Provide input on training content and materials to enhance training programs.
• Assist in the creation and updating of training manuals, guides, and online resources.

Knowledge, Skills and Experience

• High school diploma or equivalent required
• 1-2 years of experience in a training related role strongly preferred
• Must be comfortable with delivering training content and coaching to large groups of employees (Groups of 10, 20 are standard class sizes)
• Basic experience with visual editing software (e.g., Adobe Premiere, Photoshop, Canva).
• Proficient in Microsoft PowerPoint and other standard office and design tools.
• Strong attention to detail and ability to follow creative direction.
• Clear written and verbal communication skills.
• Ability to manage time effectively and complete assigned tasks within deadlines.
• Ability to obtain SIDA badge and comfortable being on airport ramp property
•  Must have valid driver's license with safe driving record;     

Desired Skills
•Knowledge of federal and state traffic laws
•Skilled in operating an articulated vehicle up to 26’ in length
•Expertise in Pre-Trips, Driver Safety and Executing Driver Training Programs

CDL  a plus

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.