9150 South Hills Blvd., Broadview Heights, OH 44147

Automotive Service Warranty Administrator

Pay Starting at $20 - $22 Per Hour

Join Ohio’s #1 Automotive Dealer Group!
Great Benefits, Training & Work/Life Balance!

Experienced & Motivated Entry-level Candidates Welcome!

Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. We are currently seeking qualified individuals to join our world-class team and be a part of one of the fastest growing dealership groups in Northeast Ohio and beyond!

We have EXCELLENT CAREER OPPORTUNITIES at all our dealership locations. Which includes state-of-the-art facilities, a robust client base and an overall rewarding work environment. We offer a best-in-class compensation and benefits package, including top pay and benefits in our area.

We are seeking an Automotive Service Warranty Administrator with opportunity for growth, advancement and a long-term career. The Service Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. 

Who Should Apply?

We welcome both experienced Warranty Administrators and entry-level candidates with transferable skills from roles such as:

• Administrative or Office Assistants
• Customer Service Representatives
• Service Advisors or Cashiers
• Accounting Clerks or Bookkeepers
• Insurance Claims or Data Entry Specialists
• Retail or Hospitality Professionals

If you have these skills, we provide paid training to help you succeed in the automotive warranty field!

Key Responsibilities Include:

• Preparing and submitting warranty repair orders following manufacturer guidelines
• Ensuring accurate documentation with labor codes, failure codes, and warranty policies
• Coordinating with Service Managers, Advisors, and Technicians to finalize repair orders
• Tracking claim status, handling rejections, and reconciling warranty receivables
• Staying current on recalls, bulletins, and warranty policy updates
• Supporting body shop and service admin needs as required
• Perform other duties as assigned

Qualifications: 

• Qualified candidates must have a verifiable Customer Satisfaction Track Record!
• Proficient in Microsoft Excel/Google Sheets.
• Genuine interest in providing exceptional service.
• Strong interpersonal skills with a positive, collaborative attitude.
• Excellent organizational skills and attention to detail.
• High school diploma or equivalent required.
• Valid Driver’s License and acceptable driving record.
• Please upload your resume. Completing the optional online assessment grants you priority consideration!
• Applicants must pass pre-employment screening.

Benefits:

• $20 - $22 per hour based on experience
• Full-time Position
• Paid Training
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan with Company Match
• Generous paid vacation, holidays & sick time
• Employee discounts on products, services & vehicles
• Supportive and professional work atmosphere
• Stable work with growth and advancement opportunities

Apply Today!

If you’re ready to start a rewarding career in the automotive industry with top pay, training, and growth opportunities, apply today and join our winning team at Ken Ganley Auto Group!

Thank you for considering us!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.